The choice of the lab is very important. I have tried many different dental labs throughout the years. The most valuable labs are the ones that are willing to communicate and try to understand what exactly is needed and wanted. Every business owner determines the value of his services. It is determined by expertise, expense, and time devoted for a client.
The level of communication is proportional to the quality of the final product. A dentist who strives for the best communication possible with both, the patient and the dental laboratory, establishes realistic expectations and delivers the best possible solution for a given situation. The work of a dental laboratory is only as good as the information it receives. This includes study models, images, treatment plans, requests for specific techniques and materials, and a very specific language.
Both, the dentist and the lab technician, need to understand that language. The more differentiated a dialogue is, the more predictable the result will be. Last but not least, the dental technician/ceramist needs to be a master in his craft. There are many master technicians, but only a few are willing to communicate and invest the time necessary to truly understand the patient’s goals.
The goals for aesthetic elements vary from patient to patient and need to be carefully duplicated. The dentist is the quarterback that communicates the patient’s goals to the ceramist. A system of consecutive steps needs to be established that guide the patient to be involved in every decision and to communicate that decision to the dental technician
The time involved in the entire process (besides expense and expertise) determines the fee for the service. The amount of tooth structure that is removed depends on the current dental condition and the desired outcome. Please feel free to watch a series of videos that I published on YouTube describing this issue in detail. You can find the videos by searching for my name on YouTube.